Where Virtual
Meets
Vital
Overwhelmed by endless emails? Tired of drowning in admin tasks? Struggling to make those calls and build connections? You don’t need more hours in the day—you need a Virtual Assistant who specializes in turning cold calls into warm leads, handling admin with precision, and freeing up your time to focus on what matters most. Let’s get things done, together!
Hi, I'm Jenielle,
Your Virtual Right Hand
I’m a Virtual Assistant with a rich background in BPO, where I started as a Customer Service Representative and quickly advanced to a Supervisor role. Throughout my journey, I’ve honed my skills in team management, handling customer calls, resolving objections, and ensuring exceptional service delivery.
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In addition to my BPO experience, my time in real estate has sharpened my ability to manage diverse teams and complex projects, all while maintaining strong client relationships. I’m well-versed in CRM tools, appointment scheduling, and Google Workspace, ensuring seamless operations.
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I also have a keen ability to handle technical tasks and close sales, leveraging my problem-solving skills to drive results. Now, I use these diverse skills to support business owners by managing administrative duties, streamlining processes, and driving sales success. Let me handle the details so you can focus on scaling your business and reaching your goals.
What Can I Do For You?
Administrative Support
As an administrative support professional, I help streamline operations by managing schedules, handling communication, and organizing documents. I manage CRM tools and assist with data entry. I also coordinate travel arrangements, assist in project management, and handle invoicing and billing tasks.
Customer Support
As a customer support professional, I handle inquiries, resolve issues, and ensure customer satisfaction across phone, email, and chat. I provide quick solutions, troubleshoot problems, and deliver exceptional service to build customer loyalty.
Project Management
As a project management support professional, I assist with organizing tasks, tracking timelines, and ensuring project milestones are met. I coordinate resources, manage communication, and help teams stay on track. My goal is to streamline processes, ensuring smooth execution and successful project completion on time and within budget.
Social Media Management
As a social media manager, I create and schedule content, engage with followers, and track performance across platforms. I develop strategies to boost brand visibility, increase engagement, and grow your online presence. My goal is to build a strong, consistent social media presence that drives results.
Data & Research
As a data and research specialist, I collect, analyze, and interpret data to provide actionable insights. I conduct market research, competitor analysis, and trends tracking to support informed decision-making. My focus is on delivering accurate, organized data that helps drive strategic business growth.
Personal Assistant
As a personal assistant, I handle scheduling, manage emails, and coordinate daily tasks to keep your life organized. I prioritize responsibilities, handle administrative duties, and ensure smooth operations, allowing you to focus on what matters most. My goal is to provide seamless support for your personal and professional needs.